Presentation Submitted by Beth Wilson, RI SHHH
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Ideas in a Hospital
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nParade of staff will try to talk to patient:
uput a note on chart
uput up a sign in the room
nPut tape over an intercom to prevent temptation to verbally communicate with that patient
nMake sure they understand everything
uask them to repeat for confirmation
uprovide as much as possible in writing
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nBeware of the “Deaf Nod”